Well known hospital in Kendall seeking an Assistant Property Manager, Insurance Collection Rep, Customer Service Rep, & Administrative Assistant.
Insurance Collection Representative
Location: Town & Country, Business Office
Schedule: Full-Time, 8:00 AM - 4:30 PM
Job Overview:
We are seeking a dedicated and detail-oriented Insurance Collection Representative to join our corporate business office. The ideal candidate will be responsible for handling patient accounts with outstanding balances, working directly with patients to establish payment plans, and managing insurance collections. You will also collaborate with insurance carriers and have a strong understanding of billing codes and the insurance claims process from start to finish. Experience with worker’s compensation claims is a plus.
Key Responsibilities:
- Contact patients with outstanding balances to arrange payment plans.
- Manage insurance collections and follow up with insurance carriers on unpaid claims.
- Review and understand billing codes and insurance claims processes.
- Operate a 10-key calculator and ensure accurate financial records.
- Communicate effectively with patients and insurance companies, both verbally and in writing.
- Assist in resolving billing issues and discrepancies.
- Maintain knowledge of managed care terminology and reimbursement processes.
Qualifications:
- High School Diploma, GED, or equivalent training/experience required.
- Minimum of 2 years of experience in insurance collections and working with insurance carriers.
- Knowledge of billing codes and the insurance claims process.
- Experience with worker’s compensation is a plus.
- Strong math skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Proficiency in Microsoft Office preferred.
Customer Service Rep
Location: Miami, FL
Schedule: Full-Time, 8:30 AM - 5:00 PM (Hybrid)
Job Overview:
We are seeking a detail-oriented Customer Service Representative to join our Revenue Management team. This hybrid full-time role involves providing exceptional customer support while ensuring compliance with healthcare regulations and processes.
Key Responsibilities:
- Validate patient identity in accordance with HIPAA regulations.
- Analyze patient balances, review billing details, and verify insurance and demographic information.
- Address customer concerns and resolve issues, coordinating with departments such as Financial Assistance, Charge Review, Patient & Guest Services, and Claims Management.
- Respond to incoming calls from patients, attorneys, and internal/external customers across all facilities.
- Utilize Managed Care contract knowledge to apply necessary contractual adjustments.
- Process and document incoming patient mail within a 7–10 day timeframe.
- Leverage system resources to promptly resolve patient issues.
Qualifications:
- High school diploma, Certificate of Completion, GED, or equivalent training/experience required.
- 1+ years of customer service experience in a healthcare call center setting.
- Familiarity with medical terminology and revenue codes.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Bilingual skills preferred.
Administrative Assistant
Location: Town & Country, Business Office
Schedule: Full-Time, 8:30 AM - 5:00 PM
Job Overview:
We are seeking a reliable and detail-oriented Administrative Assistant to support our Real Estate team. This full-time role involves providing essential clerical and administrative support while ensuring confidentiality and professionalism.
Key Responsibilities:
- Perform a variety of general clerical and administrative duties, including managing special projects.
- Assist supervisors by handling administrative details and utilizing office skills and judgment.
- Operate office equipment such as copiers, fax machines, and printers.
- Use Microsoft Office tools and internet resources for daily tasks.
- Maintain accurate records and uphold confidentiality.
- Communicate effectively in both written and verbal formats.
Qualifications:
- High school diploma, certificate, GED, or equivalent training/experience required.
- Clerical or administrative experience preferred.
- Proficiency in basic computer skills, including Microsoft Office tools.
- General knowledge of company policies, practices, and operations.
Benefits: (For ALL positions)
- Weekly Pay
- Holiday Pay
- After 30days: Health, Dental, Vision, GAP, Short Term Disability, Accident, Critical Illness and Life Insurance.
- Milestone Bonus of 40 hours for every 1200 hours.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.
Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity.
Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.
$18 - $26.50/hour
Florida -- Miami 
Permanent